Private Ambulance
Frequently Asked Questions

1. What is a private ambulance service in London?

A private ambulance service offers medical transportation for non-emergency situations, helping patients travel safely between hospitals, care homes, homes, or appointments with trained medical staff and proper equipment.

 

2. How do I book a private ambulance for patient transport?

You can book a private ambulance by calling the service directly or filling out an online form. The team will ask about your medical needs, pickup and drop-off locations, and schedule to arrange the right ambulance and staff.

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3. Do private ambulances provide care home transport?

Yes, private ambulance services specialize in transporting patients safely to and from care homes, ensuring proper medical support during the journey. We also offer complete care home move in and our services, where move all furniture and luggage to support your care home transition.

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4. Can a private ambulance take someone from hospital to home?

Absolutely. Private ambulances offer hospital discharge transport services, moving patients safely from hospital back to their homes with the right medical care.

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5. What areas do private ambulance services cover in London?

Most private ambulance companies cover all London boroughs and often surrounding counties such as Surrey, Kent, and Essex, providing wide local and regional coverage. We cover all across London and the UK.

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6. How much does it cost to hire a private ambulance in London?

Costs depend on distance, medical needs, and vehicle type. A typical local non-emergency patient transport starts around £500. Contact us for or specific quotes.

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7. Are private ambulances staffed by qualified medical professionals?

Yes, private ambulances are staffed by trained ACAs,  paramedics, emergency medical technicians (EMTs), or ambulance care assistants depending on the patient’s needs.

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8. What types of transport does private ambulance service provide?

Private ambulance services provide non-emergency medical transport, urgent patient transfers, medical escorts, care home transport, hospital discharges.

 

9. What is send-home to school transport?

Send-home to school transport is a specialized service helping patients, including children and young people, safely travel from medical facilities to their homes or schools, often arranged via local authorities or private agreements.

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10. Can private ambulance services assist with urgent patient transfers?

Yes, many private ambulance providers offer urgent but non-emergency transfers, ensuring quick and safe travel for patients needing timely medical care.

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11. Is private ambulance transport available 24/7 in London?

Many private services operate around the clock, offering 24/7 availability for planned or urgent patient transportation needs.

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12. How is patient safety ensured during private ambulance transport?

Safety is a priority; ambulances are equipped with advanced medical equipment, and staff monitor patients continuously. Protocols and training ensure comfort and care throughout the journey. Private ambulances are regulated by the CQC in the UK, which also regulates hospitals, they complete audits of all regualted services ensuring patient safety is controlled.

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13. Do I need a referral to book private ambulance patient transport?

No, usually you can book private ambulance transport directly without a referral, making it easy for patients, families, or care homes to arrange travel.

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14. Can private ambulances handle long-distance patient transfers?

Yes, private ambulance companies often provide long-distance and even international patient transfers with full medical support.

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15. How do private ambulance services support the NHS?

Private ambulances relieve pressure on NHS emergency services by handling non-emergency patient transport and emergency transport, enabling faster care and freeing NHS ambulances for urgent cases.