Home to School SEND Ambulance Transport Working in Partnership with Local Authorities - Greenplace Healthcare

Home to School SEND Ambulance Transport Working in Partnership with Local Authorities - Greenplace Healthcare

Providing safe and secure transport for children and young people—especially those with special educational needs and disabilities (SEND) or requiring mental health support—demands more than just a vehicle and a driver. It requires specialist training, medical knowledge, safeguarding compliance, and regulated healthcare standards.

At Greenplace Healthcare, we work hand-in-hand with local authorities across London, NHS trusts, CAMHS (Child and Adolescent Mental Health Services), and social care teams to deliver CQC-regulated, non-emergency ambulance services for children and young people who require specialist SEND and secure transport.

Whether it’s a child with autism, learning disabilities, epilepsy, or complex medical needs, or a young person requiring secure transfer to and from a hospital or mental health unit, our service ensures safety, dignity, and compassionate care on every journey.

🔹 Why Specialist SEND Transport Matters

Many SEND children and vulnerable young people cannot safely travel in standard school buses or taxis due to their medical, emotional, or behavioural needs. Using non-specialist transport creates risks such as:

• Lack of trained staff to handle medical emergencies (e.g. seizures, airway management, Epipen use).

• Inability to manage challenging behaviours in a safe and compassionate way.

• No clinical oversight, leading to non-compliance with safeguarding protocols.

• Families and local authorities left without assurance that children are being transported under CQC-regulated healthcare standards.

Greenplace Healthcare bridges this gap by offering ambulance-grade non-emergency transport, ensuring children and young people travel with trained crews, medical oversight, and safeguarding protocols.

🔹 Our Secure & SEND Transport Services

We deliver a wide range of services across London for local authorities, NHS teams, and private clients, including:

• SEND School Transport – Safe and compassionate daily journeys for children with autism, learning disabilities, cerebral palsy, epilepsy, and other conditions.

• Secure Mental Health Transport – Specialist crews trained in de-escalation and safeguarding for children requiring transfers to CAMHS units, psychiatric facilities, or residential care.

• High-Dependency Medical SEND Transport – For children with complex needs such as oxygen therapy, tracheostomy management, gastro feeding (Mic-Key button), or epilepsy support.

• Hospital & Care Transfers – Non-emergency ambulance journeys for children attending planned hospital appointments, residential placements, or returning home under social care supervision.

• Private Ambulance Services – Available for families and private clients seeking reliable SEND or secure transport in London.

🚑 Why Choose a CQC-Regulated Non-Emergency Ambulance Over Taxis or School Buses?

Feature / Requirement	Greenplace Healthcare (Non-Emergency Ambulance)	Taxis / Standard School Transport
CQC Regulation	✅ Fully regulated by the Care Quality Commission (CQC) – ensures compliance with healthcare standards	❌ Not CQC-regulated – cannot guarantee safeguarding or healthcare compliance
Staff Training	✅ Crews trained in safeguarding, autism awareness, de-escalation, and managing challenging behaviour	❌ Drivers usually only hold a taxi or PSV license, with no specialist child or SEND training
Medical Support	✅ Staff trained in epilepsy management, tracheostomy care, oxygen therapy, Epipen use, and first aid	❌ No medical training – cannot respond to emergencies during transport
Safeguarding	✅ Enhanced DBS checks, child safeguarding training, strict chain of custody protocols	❌ Standard background checks only – no specialist safeguarding training
Continuity of Care	✅ Consistent teams who know each child’s needs and build trust	❌ Drivers change frequently – no familiarity with vulnerable children
Specialist Equipment	✅ Ambulance vehicles equipped for wheelchairs, medical monitoring, and secure seating	❌ Standard cars/buses not adapted for wheelchairs or specialist needs
Collaboration with Authorities	✅ Works closely with NHS trusts, CAMHS, and local authorities under legal safeguarding frameworks	❌ No official coordination with healthcare or social care providers
Suitability for Complex Needs	✅ Designed for SEND children, young people with mental health needs, and those under social services	❌ Only suitable for general passengers – unsafe for children with medical or behavioural challenges

🔹 Why Local Authorities Choose Greenplace Healthcare

✔ CQC-Regulated Ambulance Service – Our operations meet Care Quality Commission standards, unlike many school transport providers.

✔ Highly Trained Crews – Staff are DBS-checked, first aid certified, and trained in safeguarding, autism awareness, and managing challenging behaviour.

✔ Specialist Medical Skills – Our high-dependency teams are trained in epilepsy management, tracheostomy care, oxygen therapy, anaphylaxis (Epipen), and gastro feeding.

✔ Continuity of Care – Children are supported by consistent teams who understand their individual needs.

✔ Collaboration with Authorities – We work closely with local authorities, NHS mental health teams, and social services to provide compliant and compassionate transport.

✔ Multi-Channel Support – Local authorities and private families can book via phone, email, or WhatsApp for fast, responsive service.

📞 Contact Greenplace Healthcare

For SEND and secure child transport in London, contact us today:

📧 Email: info@greenplacehealthcare.co.uk

📞 Phone: +44 2081500059

💬 WhatsApp: +44 7585610211

We are here to support local authorities, NHS trusts, and families in ensuring every child receives the safe, dignified, and professional transport they deserve.

❓ FAQ

Q1: What makes Greenplace Healthcare different from standard school transport services?Unlike taxis or school buses, we are a CQC-regulated ambulance provider with staff trained in medical care, safeguarding, and de-escalation, ensuring full compliance and safety for SEND and vulnerable children.

Q2: Do you only work with local authorities?

No. We work with local authorities, NHS trusts, and private families seeking secure and SEND transport in London.

Q3: Can your crews handle medical emergencies?Y

es. Our staff are trained in first aid, epilepsy management, oxygen therapy, tracheostomy care, and Epipen use, ensuring children are safe throughout transport.

Q4: Do you provide secure transport for mental health patients?

Yes. We provide specialist secure transport for children and young people under mental health care, including transfers between hospitals, CAMHS facilities, and residential placements.

Q5: How can I book a service?

You can contact us via email, phone, or WhatsApp to arrange transport tailored to your child’s needs.

📧 Email: info@greenplacehealthcare.co.uk

📞 Phone: +44 2081500059

💬 WhatsApp: +44 7585610211