What is a Private Ambulance Service and How Does It Work: Greenplace Healthcare
- Greenplace Healthcare
- 23 hours ago
- 3 min read
When it comes to reliable, safe, and compassionate patient transport services across London and the UK, Greenplace Healthcare is the provider that patients, families, and healthcare facilities trust. Whether you need transport for routine medical appointments, care home visits, special family gatherings, or end-of-life support, we ensure your journey is comfortable, secure, and professionally managed.
What is a Private Ambulance?
A private ambulance is an independently operated, regulated service that provides non-emergency medical transport. Unlike NHS ambulances, which focus primarily on emergency responses, private ambulances offer flexible, personalised transport for a wide range of needs, including:
Routine hospital or clinic appointments
Transfers between care homes and hospitals
Special events or family gatherings
End-of-life care and compassionate transfers
Specialist transport for children with SEND or medical needs
Just like hospitals, care homes, and NHS ambulances, Greenplace Healthcare is fully registered with the Care Quality Commission (CQC), ensuring that every service we provide meets rigorous safety, compliance, and quality standards.
1. Who can use Greenplace Healthcare’s patient transport services?
We work with private clients, care homes, hospitals, councils, and schools across London and the UK. Our services cater to adults, children, and patients with complex medical needs, including SEND children who require specialised care during transport.
2. What kind of information do you require before transport?
To provide the safest and most effective care, we collect essential patient information, including:
Current medical conditions and history
Medications and allergies
Mobility requirements and support needs
Contact details for family or healthcare providers
This information ensures our team is fully prepared to manage each journey safely and comfortably.
3. Is Greenplace Healthcare insured?
Yes. Our comprehensive insurance coverage includes:
Medical malpractice insurance
Public and professional liability
Employer liabilityThese policies protect our clients, staff, and operations, giving you peace of mind throughout the journey.
4. What training do your staff receive?
Our team consists of highly trained first responders with extensive life support training. They are capable of:
Administering medications where appropriate
Managing various medical scenarios during transit
Providing compassionate support for patients with special needs
This training ensures that every patient journey is safe, efficient, and personalised.
5. How does Greenplace Healthcare support SEND transport?
We partner with councils across the London and surrounding counties to provide safe, reliable transport for children with Special Educational Needs and Disabilities (SEND). Our ambulances are fully equipped, and our staff are trained to handle medical needs, ensuring children reach school or appointments safely and comfortably.
Book Your Private Ambulance Today
At Greenplace Healthcare, we make patient transport simple, safe, and stress-free. Whether you are a private client, a care home, or a council, we are here to support your medical transport needs across London and the UK.
Contact us today to arrange your next journey or to learn more about our specialist transport services.
Phone: +442081500059
WhatsApp: +44758561021
Top FAQs About Private Ambulance & Patient Transport in the UK
1. What is a private ambulance service, and how does it differ from NHS ambulances?
Private ambulance services are independent, CQC-registered companies providing non-emergency medical transport, such as hospital transfers, medical repatriation, and event cover. Unlike NHS ambulances, which are publicly funded and used for emergency responses, private services are typically paid for by patients or insurance and offer more flexibility and specialized care .
2. How can I book a private ambulance in London?
Booking a private ambulance in London can be done directly through through emailing us. We require advance booking, and offer phone consultations to arrange transport .
3. What types of medical transport do private services offer?
Private ambulance providers offer a range of services, including hospital discharges, inter-hospital transfers, medical repatriation (domestic and international), bariatric transport, and event medical cover.
4. Are private ambulance services covered by the NHS?
Private ambulance services are not directly funded by the NHS. Patients can also use private services independently, but they would need to cover the cost themselves .
5. How much do private ambulance services cost?
Costs vary depending on the distance, level of medical care required, and the specific provider.
6. What should I consider when choosing a private ambulance provider?
Key factors to consider include:
Service coverage area (local, regional, or nationwide)
Response times and availability, especially for urgent needs
Transparency in pricing
Accreditations and regulatory compliance, such as CQC registration
Experience with specific patient needs, like bariatric
7. Can I track my ambulance during the journey?
Yes, we offer real-time tracking for added peace of mind.
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